Privacy Policy

We value your privacy. This Policy explains what data we collect, how we use it, how we share it, and the choices you have. If you do not agree with this Policy, please do not use FaceSup.

1. Scope

This Policy applies to the FaceSup mobile applications, websites, and related services (the "Service"). It does not cover third-party services we do not control.

2. Information We Collect

2.1 Account Information

When you create an account or authenticate with a third party, we collect identifiers such as your name, email address, profile image, and authentication tokens.

2.2 Content You Provide

We process the content you upload or create in the Service, including photos you remix, edited images, style selections, favorites, and any user-generated content.

2.3 Device and Usage Data

We collect device information (model, operating system, language, app version) and usage information (features used, time stamps, interactions, crash logs) to operate and improve the Service.

2.4 Approximate Location

We may derive an approximate location from your IP address to provide region-appropriate data sources and regulatory settings. We do not collect precise GPS location unless you explicitly enable it for a specific feature.

2.5 Cookies and Similar Technologies

Our websites use cookies and similar technologies for essential functionality, analytics, and remembering your preferences. You can control cookies through your browser settings.

3. How We Use Information

• Provide, maintain, and improve the Service and its features.
• Process and transform photos with AI-powered creative effects.
• Personalize content, such as suggested styles or effects.
• Communicate with you about updates, security, and support.
• Detect, prevent, and address fraud, abuse, and technical issues.
• Comply with legal obligations and enforce our Terms.

4. Legal Bases for Processing (EEA/UK)

Where required, we rely on one or more legal bases: performance of a contract (to provide the Service), legitimate interests (to improve and secure the Service), consent (for optional features and marketing), and compliance with legal obligations.

5. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who process data on our behalf under confidentiality obligations.
• Analytics and crash reporting partners to understand performance and reliability.
• AI processing partners when necessary to deliver creative effects and transformations.
• Law enforcement or authorities when legally required or to protect rights and safety.

6. Data Retention

We retain data for as long as necessary to provide the Service, resolve disputes, and comply with legal obligations. You may request deletion of your account and associated content, subject to certain exceptions.

7. Your Rights and Choices

• Access, correct, or delete personal data, subject to verification and applicable law.
• Object to or restrict certain processing, and request portability in some regions.
• Withdraw consent where processing is based on consent.
• Control cookies and marketing preferences.

8. Children's Privacy

FaceSup is not directed to children under 13 (or as required by local law). We do not knowingly collect personal information from children without appropriate consent.

9. Security

We use administrative, technical, and organizational measures designed to protect information. No system is completely secure, and we cannot guarantee absolute security.

10. International Transfers

We may transfer, store, and process information in countries outside your own. Where required, we implement appropriate safeguards such as standard contractual clauses.

11. Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated through the app or website. Your continued use of the Service indicates acceptance of the updated Policy.

12. Contact

Questions or requests? Email privacy@face-sup.com.

Last updated: 2025-11-04